1. Who this policy covers
China Anew is the visitor-facing brand of Chengdu Media International Travel Service Co., Ltd. This policy covers the visitor pages, travel and partnership enquiry forms, invited feedback and the services connected to them.
2. Information involved
Depending on what you choose to share, the service may receive your name, contact details, travel preferences, dates, party information, interests, budget, partnership details, review text and selected images. The website also records page views, interactions, referral information and technical request information needed to operate the site.
3. What happens when you use a form
A submitted enquiry is validated and saved by the website service. The success receipt confirms that the record was saved; it does not confirm email or WhatsApp delivery, a response time, a booking or a payment.
4. Why information is used
Information is used to save and review your enquiry, show a receipt, retain relevant trip and referral information, operate the visitor site and understand which pages lead to enquiries. We do not use a travel enquiry as permission for unrelated marketing.
5. Reviews and photographs
Invited feedback is kept private until it has been reviewed and approved for publication. Public reviews may show the approved display name, date, text and selected images.
6. Access, service providers and external links
Enquiry information is available to authorised personnel and service providers as needed to operate the website and handle enquiries. Some website resources, such as fonts, are loaded from third-party providers and involve technical requests to those providers. External email, messaging and social services have their own privacy policies. We do not sell enquiry information.
7. Browser storage and retention
The website uses first-party cookies for visitor measurement and access to saved enquiry receipts. You can manage or remove cookies through your browser settings; blocking some cookies may affect certain functions. We store the enquiries, feedback and other information you submit. Retention depends on the enquiry, follow-up, legal record-keeping and the rights available to you. You can ask what information is held and why it is retained.
8. Handling your information
Information submitted through this website is handled by our company and the service providers needed to operate the website securely and respond to enquiries. If you choose an external email, messaging or social service, that provider handles the communication under its own privacy policy.
9. Your choices and rights
You may browse without submitting a form and leave optional fields empty. Subject to applicable law, you may ask for access, correction, deletion, restriction or a copy of information the company holds about you. Requests should identify the interaction concerned and include a reply address.
10. Children and safe use
Travel enquiries should be made by adults. Avoid entering unnecessary identifying information about children, passport details, payment-card numbers, medical records or other sensitive information in a visitor form.
11. Privacy questions and requests
For privacy questions or requests, use the enquiry options on our Contact page and mark your message “Privacy request — China Anew”. Include enough information for the team to identify the interaction concerned.
12. Changes to this policy
This notice will be updated when the website’s collection, storage, delivery or use of information changes. The date above identifies the current version. Please check this page before submitting a new enquiry if you need the latest information.